Terms and Conditions

Shipping

- The price of each item is shown in our website.
- The cost of transport depends on the country of delivery and on the weight of the package.
- This price is automatically calculated upon completion of the order and the destination, and appears detached at the total price.
- All shipments are made by us through the spanish General Post Office ( Correos)
- Orders for Spain will be received at their destination within a maximum period of 10 days from receipt of your order
- For Europe the deadline is 14 days from receipt of your order
- For America the maximum period is 20 days from receipt of your order (US Authorities sometimes delay the entry packages for security reasons).

- Once the parcel sent, the customer will receive an e-mail sending the package tracking code, and the approximated day for its reception at home. 
- Rates of import to their country, if any, will be supported by the customer

 

If we don´t have in stock the ordered item, we  will inform the customer, by e-mail,about the possible new delivery data; If, due to  this circumstance, the  client cancels  his order, we will refund his money back within 7 days after his order cancellation.
- The date of birth of the client is asked to verify that you are over 18 years as required by law for saling our articles.

Return

The customer is entitled to return his order within 7 days of receipt, without having to justify the reason for the return.
The order will be returned in the same conditions it was received
If any item is returned used or damaged, the client loses the right to be refunded the paid amount.
If the goods arrive at the same conditions as we had sent them, the client will be  refunded  within 7 days of receiption the goods at our office.

Damaged items

If any item arrives damaged, the customer must recorded it at the delivery note.

The customer will send back the article and, once receiving it at our office we will send a new one at no cost to the customer.


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